Mobility as a service (MaaS) system in the SA context

Understanding how global MaaS models work, and applicability in South Africa.

MaaS involves digital integration across the entire transport infrastructure, giving consumers access to mobility services. MaaS separates the value of mobility from the ownership of the means of transport.

The client engaged with RIIS to understand the current MaaS environment in South Africa, and to suggest recommendations to build up the existing transport system into a MaaS ecosystem.

To understand the possible progressions needed to develop a MaaS system, the base MaaS models being used were analysed and compared to the current transportation operating models; to identify any opportunities for disruption.

Through desktop research, ad-hoc interviews and additional commuter observations, RIIS recommended more analysis and research on several topics points and findings, to gauge the overall replicability of MaaS in South Africa.

The mapping of success factors for MaaS in the South African context will also contribute to the framework of implementing a MaaS system.

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